Privacy Policy

Welcome to Rentu! Your privacy is important to us, and this policy explains how we collect, use, and protect your personal information.

What Information We Collect When you use Rentu, we may collect the following information:

Personal Information: Name, email address, phone number, and location (to help match you with nearby rentals).

Account Information: Username, password (encrypted), and preferences.

Payment Information: We use a third-party provider to securely process payments—your card details are never stored on our servers.

Usage Data: Information about how you use the platform (like listings you view, rentals you make, etc.).

Device and Log Data: IP address, browser type, and operating system.

We use your information to:

Provide and personalise your experience on Rentu.

Facilitate rentals and communication between users.

Improve and secure our platform.

Send you service-related updates and occasional news (you can opt out anytime).

Comply with legal obligations.

We never sell your data. We only share your information:

With other users as necessary to facilitate a rental (e.g., sharing contact details when a rental is confirmed).

With service providers who help us operate Rentu (e.g., payment processors, cloud storage).

If required by law or to protect Rentu’s rights and users.

Depending on where you live, you may have rights to:

Access or correct your personal data.

Request deletion of your account and data.

Object to or restrict certain data processing.

Withdraw consent (where applicable).

To exercise these rights, contact us at [Insert contact email].

We use secure technologies and practices to keep your information safe, including encryption, firewalls, and regular audits.

We use cookies (the digital kind, not the chocolate chip kind) to enhance your experience. You can control cookie settings in your browser.

We may update this Privacy Policy from time to time. If we make significant changes, we’ll let you know via email or on the platform.

Have questions? Drop us a line at [Insert contact email]—we're always happy to chat (about privacy or anything else!).